Klarna FAQ

Klarna FAQ 

Here's some handy information you might need to know when making a purchase through Klarna:

Shopping with Klarna

You can review your latest buys and settle your monthly statement at any time by logging in at www.klarna.com or by downloading the Klarna app. If you need further assistance you can contact our customer care team for free, or use our online chat service.

 

Peace of mind with Klarna’s Buyer Protection

You only pay for goods you receive. If you don't receive what you ordered, call our customer services and we’ll help resolve the issue. More about Klarna’s Buyer Protection.

 

Full Disclosure:

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. 

 

Contact Klarna 

If you need further assistance you can contact Klarna’s customer care team for free, or use our online chat service. 

Please find links below to Klarna's website where you can find more information on Pay later.

Click here for information regarding Pay later.
Click here for frequently asked questions or Klarna's Customer Service

www.klarna.com/uk/customer-service
 
Local number: 0203 0050 833
Freephone number: 0808 1893 333


About Klarna

It’s all about smoooth (yes, with 3 ooo’s). Klarna is Europe’s leading alternative payments provider and a newly-licensed bank, which wants to revolutionise the payment experience for shoppers and merchants alike. Founded in Stockholm, Sweden, in 2005, the fintech unicorn gives online consumers the option to pay now, pay later or over time – offering a trusted, frictionless and smoooth checkout experience.

 

With Klarna, customers only need to provide top-of-mind information to complete a purchase. At the core of Klarna’s services is Pay later, which lets you check out items in your own home before you pay.

 

Klarna now works with 100,000 merchants to offer payment solutions to shoppers across Europe and North America. Klarna has 2,000 employees and is active in 14 countries.

www.klarna.com