ChloBo promise to refund any items you are not completely happy with, provided they are returned to us in a resaleable condition, if the white returns tag is still attached and if it is within 14 days of receipt. Unfortunately, we are unable to offer exchanges. Postage costs will be refunded on faulty items only.
Please note: For hygiene reasons we do not accept returns on earrings or returns for personalised/engravable products, perfume, and gift wrap.
Please visit our dedicated returns page for details on how to return your pieces back to us:
RETURNS INFORMATION
For order information on returns please email customerservice@chlobo.co.uk.